Companies are three times more likely to have to sue their insurers for not paying out a claim than they were just five years ago, ground-breaking research has found.
“What insurance companies and their clients need to understand is that when companies enter into an insurance contract, they are not buying a dispute.
“An insurance contract should offer clearly defined protection from high-value/low-frequency events, and when those events occur, that contract should perform, swiftly and efficiently. Unfortunately, our data shows this is just not happening.” Bruce Hepburn, CEO at Mactavish
