Anthony Hilton reports on recent Mactavish research, which suggests that two in five businesses have experienced a significant insurance claim in recent years and around 45% of these claims had been disputed by the insurer, for an average time of just under 3 years. Bruce Hepburn, CEO of Mactavish, was interviewed for the article which highlighted the dangers of disputed claims for businesses, the growing attention that pension funds are paying to the issue, and the emergence of a response to these challenges from proactive clients and from some insurers, notably Aviva.

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