The British Insurance Brokers’ Association’s (BIBA) 2015 Manifesto has prioritised joint Mactavish / BIBA work into claims handling in the insurance industry alongside cooperation with the FCA’s commercial claims thematic review.

Following Mactavish’s report into insurance claims disputes Mactavish has been working with BIBA’s Industry Claims Working Group to bring unique insight to the groups deliberations and push forward the case for prompt and fair claims handling and increased investment in the placement of insurance to avoid claims uncertainty.

Read more about BIBA’s manifesto