Heathrow Airport

Paul Goulding, Head of Insurance

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“Mactavish’s review delivered real value and gave what is probably the most informed opinion on the current material damage and business interruption wording.”

“I recognise that, for the work my team and I do on a daily basis, I need to be confident our insurance cover provides everything it should and is fit for purpose. Breaking Mactavish’s work down into individual parts, the policy wording review offered some good solid thoughts and excellent points. Mactavish drew in the expertise of barristers for the policy review and worked with them to conduct a second level of review.

As a whole, the policy review delivered real value and gave what is probably the most informed opinion on the current material damage and business interruption wording. The disclosure review highlighted a number of areas that we need to think about as well as some interesting challenges. It made us think more about what and how information is disclosed, and that’s a good thing as we’re now using that as a plan to strengthen our disclosure process for the future. When it came to the placement process, Mactavish was able to strike the balance between knowing what the market will support and what is commercially sensible.

I hope to take the learnings and apply them to other classes in our insurance programme.”

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