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James Nicholson, Managing Director, Willis Risk Solutions

“Willis applauds Mactavish’s continued tenacity in challenging the status quo and shining a torch on the fact that we as an industry must be better at demonstrating the immense value insurance provides in supporting businesses. As a change leader, Willis endorses the study’s findings which are in line with our drive to challenge inefficient insurance practices and lead reform through innovation such as our unique carrier benchmarking tool, the Willis Quality Index.”

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